Canon Community Canon Community
 


Reply
New Contributor
Posts: 4
Registered: ‎07-05-2017
Accepted Solution

How do I change my username?

Can't figure out how to contact a forum administrator for login assistance.  Need some help amending my username.  

Moderator
Posts: 154
Registered: ‎05-10-2016

Re: How do I change my username?

Hello!

 

You can change your user name by following these steps after logging in: 

 

1) Click "My Settings" in the top right of the webpage.

2) If not already selected, click "Personal" then click "Username"

 

From here you should be able to update your user name. We hope this helps!

New Contributor
Posts: 4
Registered: ‎07-05-2017

Re: How do I change my username?

Thanks for your quick response. Just tried it and my username does not show up in "personal". I thought it would be something like this and have been trying to figure it out, but so far to no avail. Any other advice?
Moderator
Posts: 154
Registered: ‎05-10-2016

Re: How do I change my username?

Hi Again!

 

We're sorry to hear that! Send us an email at canonfriends@cits.canon.com with your details (including what you want your user name to be changed to) and we can get that taken care of for you!

New Contributor
Posts: 4
Registered: ‎07-05-2017

Re: How do I change my username?

Thank you so much!  Will do that right away.

 

New Contributor
Posts: 2
Registered: ‎09-17-2017

Re: How do I change my username?

[ Edited ]

Samantha,

 

Did this ever get solved? I have the same issue and will send an email. 

 

I'm knew here so I might be doing something wrong. I saw the issue was 'Solved" and clicked on this link but it just brought up the same page with no answer.

 

If it was solved it would be quite convenient if the solution was posted, but that's just me.

 

If my email to Canon resolves the issue, I will post the solution here to help others with the same problem.

 

Thank you.

Moderator
Posts: 984
Registered: ‎10-25-2012

Re: How do I change my username?

Hi RobertJara!

 

Thanks for reaching out! We can change your username on the backend, as long as it's not already taken. Just send us an email at canonfriends@cits.canon.com with your details, like Samantha indicated above, and we'll get you taken care of! 

New Contributor
Posts: 4
Registered: ‎07-05-2017

Re: How do I change my username?

Yes...this problem was solved.  Was able to contact Canon Technical Support via email and they changed the name on their end.  Hope you have the same successful results.  Best regards.

powered by Lithium

LIKE US on Facebook FOLLOW US on Twitter WATCH US on YouTube CONNECT WITH US on Linkedin WATCH US on Vimeo FOLLOW US on Instagram SHOP CANON at the Canon Online Store
© Canon U.S.A., Inc.   |    Terms of Use   |    Privacy Statement