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Honored Contributor
Posts: 5,058
Registered: ‎08-13-2015

Re: is it normal for my new 80d to make creeking sound everytime i handle it by the grip?

[ Edited ]

"Sorry that is complete nonsense. BestBuy is a Canon authorized dealer and there is no reason to return your camera, and buy from someone else." 

 

You're entitled to your opinions, and I will stick to my experiences.  I have repeatedly received bad merchandise from them.  I don't care if they are an authorized dealer.  What difference does that make?  They have a quality control or security problem in some stores.

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"I don't rent software. I use Photoshop CS6, ACR 9.8 and Lightroom 6.8 ."
Occasional Contributor
Posts: 5
Registered: ‎06-15-2016

Re: is it normal for my new 80d to make creeking sound everytime i handle it by the grip?

Exchanged it this afternoon and manager said it was indeed making excessive noise new one is perfect! Just in time for my family vacation to Idaho, can't wait to take some great pics on the river! Thanks everyone for your input!
Respected Contributor
Posts: 1,855
Registered: ‎02-17-2016

Re: is it normal for my new 80d to make creeking sound everytime i handle it by the grip?

Remember, cameras don't  like to get wet. You might want to get one of the waterproof point and shoots....

New Contributor
Posts: 1
Registered: ‎07-07-2016

Re: is it normal for my new 80d to make creeking sound everytime i handle it by the grip?

hey i had the same problem the sound in the camera grip. like a squeky wooden floor and it was getting worse. i stopped by costa mesa service center. the guys there were like whoa its loud. got an email saying they replace the grip or i guess fixed it. so yes its an issue but not sure how many other cameras are affected by it.

Occasional Contributor
Posts: 8
Registered: ‎11-29-2016

Re: is it normal for my new 80d to make creeking sound everytime i handle it by the grip?

The grip squeks also on my 80D. Its gives up next to to where the rubber grip meets the trigger area. My 70D does not do this. But it really makes my 80D feel cheap..

Occasional Contributor
Posts: 8
Registered: ‎11-29-2016

Re: is it normal for my new 80d to make creeking sound everytime i handle it by the grip?

My 80D has this problem to. The actual hand grip is squeeks/creeks what ever you want to call it. The point that does this is on the hand grip at the top of the rubber gripping right under the plastic top were the shutter button is. You can actually feel it give slightly like a screw is loose. My 70D does not have this issue. Its annoying as heck to say the least and really makes the camera feel cheep. While I do not see this actually being a serious issue, it is something I will have Canon check out when I send it in for servicing in the future. 

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Occasional Contributor
Posts: 7
Registered: ‎07-31-2014

Re: is it normal for my new 80d to make creeking sound everytime i handle it by the grip?

I agree, it does make the camera feel cheap. I noticed that my new 80D has this issue and I am returning it. Hopefully the replacement 80D doesn't have the problem. Mine also came with a large dirt speck stuck on the focusing screen, impervious to my bulb blower.

New Contributor
Posts: 2
Registered: ‎08-03-2017

Re: is it normal for my new 80d to make creeking sound everytime i handle it by the grip?

I have the exact same issue with my 80D, exactly like you describe with the creeking sound especially with a heavier lens.

 

I had an ever bigger issue when my AF system quit on me during a photoshoot. When I went to use back button AF the lens struggled to find focus and when it did lock in, the AF point was still blurry, upon depressing the shutter the camera would turn off without engaging the shutter. I had to use manual focus for the rest of the shoot. I later read an article that the 80D has trouble with third party lenses. That is, it is slower to focus and causes camera to shut off and such. The article noted a 24-70mm Tamron lens was used, exactly what I have.

 

Long story short, I sent my camera to Canon noting issues with the AF system as well as the creeking sound of the hand grip. The camera came back with the AF system issue resolved but zero mention of the hand grip being loose and it is still loose. So frustrating.

Honored Contributor
Posts: 5,058
Registered: ‎08-13-2015

Re: is it normal for my new 80d to make creeking sound everytime i handle it by the grip?


Jerrygarcia3 wrote:

I have the exact same issue with my 80D, exactly like you describe with the creeking sound especially with a heavier lens.

 

I had an ever bigger issue when my AF system quit on me during a photoshoot. When I went to use back button AF the lens struggled to find focus and when it did lock in, the AF point was still blurry, upon depressing the shutter the camera would turn off without engaging the shutter. I had to use manual focus for the rest of the shoot. I later read an article that the 80D has trouble with third party lenses. That is, it is slower to focus and causes camera to shut off and such. The article noted a 24-70mm Tamron lens was used, exactly what I have.

 

Long story short, I sent my camera to Canon noting issues with the AF system as well as the creeking sound of the hand grip. The camera came back with the AF system issue resolved but zero mention of the hand grip being loose and it is still loose. So frustrating.


Contact them about the issue, so you can arrange to send it back.  Repairs come with a warranty.

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"I don't rent software. I use Photoshop CS6, ACR 9.8 and Lightroom 6.8 ."
New Contributor
Posts: 2
Registered: ‎08-03-2017

Re: is it normal for my new 80d to make creeking sound everytime i handle it by the grip?

I contacted them today and they are sending me a shipping label so I can send it back. It's frustrating having to send it back a 2nd time when I clearly noted the issue the first time, but it was completely ignored.
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