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Occasional Contributor
Posts: 7
Registered: ‎09-19-2017

Canon 6D sensor twitching/ Shutter unresponsive

Hi Canoncominity, I'm hoping someone can help me with this weird issue.

 

I was able to get a Canon 6D recently, with the understaanding it had a "cannot communicate with battery" issue. When I installed a new battery, a list of problems occured.

 

-The shutter window kept twitching while it was off, and would stop when it turned on. When I attached a lens, sometimes would stop, other times it would accelerate the twitching. 

 

-It does not read any lens.

 

-The shutter release button is unresponsive. I cannot autofocus, no metering, not firing. I can access live view mode and it records fine, but have to control lens manually. 

 

Any suggestions are welcomed. 

 

Thanks!

Esteemed Contributor
Posts: 2,025
Registered: ‎02-17-2016

Re: Canon 6D sensor twitching/ Shutter unresponsive

Was it an OEM Canon battery?

Occasional Contributor
Posts: 7
Registered: ‎09-19-2017

Re: Canon 6D sensor twitching/ Shutter unresponsive

Yes it was. I have two LP-E6 batteries, one new and aanother from a 60D, but both did the same thing.

Honored Contributor
Posts: 5,626
Registered: ‎08-13-2015

Re: Canon 6D sensor twitching/ Shutter unresponsive


sprtcx2000 wrote:

Yes it was. I have two LP-E6 batteries, one new and aanother from a 60D, but both did the same thing.


Sounds like it needs a professional repair.  I suggest that you do it.  You will love the low light performance over the 60D.

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"I don't rent software. I use Photoshop CS6, ACR 9.8 and Lightroom 6.8 ."
Esteemed Contributor
Posts: 3,806
Registered: ‎06-25-2014

Re: Canon 6D sensor twitching/ Shutter unresponsive


sprtcx2000 wrote:

Hi Canoncominity, I'm hoping someone can help me with this weird issue.

 

I was able to get a Canon 6D recently, with the understaanding it had a "cannot communicate with battery" issue. When I installed a new battery, a list of problems occured.

 

-The shutter window kept twitching while it was off, and would stop when it turned on. When I attached a lens, sometimes would stop, other times it would accelerate the twitching. 

 

-It does not read any lens.

 

-The shutter release button is unresponsive. I cannot autofocus, no metering, not firing. I can access live view mode and it records fine, but have to control lens manually. 

 

Any suggestions are welcomed. 

 

Thanks!


I'd wonder if it's been dunked. If it was in fresh water and not for too long, it might be repairable. If it was in salt water, probably not. That's about as bad as it gets, short of being run over by a truck.

Bob
Boston, Massachusetts USA
Occasional Contributor
Posts: 7
Registered: ‎09-19-2017

Re: Canon 6D sensor twitching/ Shutter unresponsive

[ Edited ]

@Wadizzle Right! I started out with renting the 6D and it saved alot of the images I took from rookie mistakes (mostly high isos).  

Occasional Contributor
Posts: 7
Registered: ‎09-19-2017

Re: Canon 6D sensor twitching/ Shutter unresponsive

Crap! Salt water would make me cry. Thanks @RobertTheFat
Occasional Contributor
Posts: 7
Registered: ‎09-19-2017

Re: Canon 6D sensor twitching/ Shutter unresponsive

UPDATE: I sent it out to Canon and they just got back to me saying "it's beyond economical repair due to extensive water damage". Needless to say I am bummed, but like all things, gotta move forward. 

Now I'm considering should I try finding a third party to fix it, attempt it myself, or resell it for cheap. 

Honored Contributor
Posts: 5,626
Registered: ‎08-13-2015

Re: Canon 6D sensor twitching/ Shutter unresponsive


sprtcx2000 wrote:

UPDATE: I sent it out to Canon and they just got back to me saying "it's beyond economical repair due to extensive water damage". Needless to say I am bummed, but like all things, gotta move forward. 

Now I'm considering should I try finding a third party to fix it, attempt it myself, or resell it for cheap. 

That’s not good news.

 

I assume that getting a refund is not an option.  If Canon won’t fix it, then I would be inclined to abandon the idea of a repair.  You would be throwing more good money at a bad investment.  

 

Set it on a shelf as a paper weight.  You might be able to sell it to someone who wants mechanical parts.  But, the odds of connecting with such a person are slim to none.  I guess that’s what eBay is for.

I recommend the Canon Refurbished store for a good deal on 6D, which comes with a one year warranty.

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"I don't rent software. I use Photoshop CS6, ACR 9.8 and Lightroom 6.8 ."
Occasional Contributor
Posts: 7
Registered: ‎09-19-2017

Re: Canon 6D sensor twitching/ Shutter unresponsive

I hate having to get rid of it, especially with only 11,000 shutter count. If it's only the motherboard, pcb board couldn't that be replaced?

 

Everything else works except shutter release button, reading lens, and the irregular shutter movement. It still can record video with no problem, connect it through wifi and it can take pictures despite the fact it does not display on the phone.

 

Excuse my stubborness, but even if it is a cheap investment(I did not pay much), I would still like to get it working if possible.

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