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Occasional Contributor
Posts: 5
Registered: ‎02-26-2016

Camera not recognixed by computer

My EOS 70D is recognized immediately by my laptop, but after years of working fine with different versions of Windows it is no longer recognized by my desktop. The camera is listed among the devices, where it says that there is a driver problem. Trouble is, the camera does not need a driver in Windows 10. I installed the EOS utility update, but that did not help. I also uninstalled and reinstalled the camera, but that did not help either. In addition, I tried using the card in the reader slot on the desktop, but it was not recognized. I'd really appreciate suggestions about what my next step should be.

 

 

Esteemed Contributor
Posts: 4,318
Registered: ‎11-13-2012

Re: Camera not recognixed by computer

You can call Canon at 1-800-OK-CANON

John Hoffman
Conway, NH

1D X, Rebel T5i, Many lenses, Pixma PRO-100, MX472
VIP
Posts: 8,018
Registered: ‎12-07-2012

Re: Camera not recognixed by computer

"... what my next step should be."

 

You might try a new SD card.  There is no reason the SD by itself would not be recognized.  That tells me the problem is in the SD card or your computer.  Not the 70D.

A lot of Canon stuff. Along with, a lot of other stuff.
Frequent Contributor
Posts: 27
Registered: ‎12-20-2014

Re: Camera not recognixed by computer

[ Edited ]

 I want to add my voice to this discussion as I have the same problem. First time I connect my 70D to newly built Win 10 system I get an issue with no drivers.

 

Capture70d2.JPG

 

 

Capture70d3.JPG

 

 

I don't think this is a Canon issue as my 70 is recognized fine by my Windows 7 laptop, and was recognized on my win 10 PC before I upgraded to Windows 10. It also worked on another Win 10 PC on an older build of Win 10.

 

 I'm hoping someone on this forum has had this problem and resolved it..

 

 I can read the Sd card from the camera in an SD card reader.

Occasional Contributor
Posts: 5
Registered: ‎02-26-2016

Re: Camera not recognixed by computer

As the original poster with this problem, I want to tell you that I have still not resolved it. The camera is recorcognized by other windows 10 computers, but I've just about given up with the computer on which I originally had the problem.

Frequent Contributor
Posts: 27
Registered: ‎12-20-2014

Re: Camera not recognixed by computer

Hopefully this will be resolved soon. Problem is who is at fault. My bet is Microsoft.

Esteemed Contributor
Posts: 4,318
Registered: ‎11-13-2012

Re: Camera not recognixed by computer

"The camera is recorcognized by other windows 10 computers, but I've just about given up with the computer on which I originally had the problem"

 

Can't be the camera or a global Microsoft problem then.

 

Sounds like it is some unique set of conditions in the computer. Look for differences.

John Hoffman
Conway, NH

1D X, Rebel T5i, Many lenses, Pixma PRO-100, MX472
VIP
Posts: 8,018
Registered: ‎12-07-2012

Re: Camera not recognixed by computer

I asked,

"There is no reason the SD by itself would not be recognized."

 

So does your PC recognize just the camera's SD card?

A lot of Canon stuff. Along with, a lot of other stuff.
Esteemed Contributor
Posts: 4,318
Registered: ‎11-13-2012

Re: Camera not recognixed by computer

Some people seemed to have sucess by changing cables. (I'm just a messenger here Smiley Happy)

 

http://www.windows10forums.com/threads/usb-doesnt-recognize-camera-device.1942/

 

Do you have Windows 10 N installed? the "N" means "no media driver". You can download it from MS website.

John Hoffman
Conway, NH

1D X, Rebel T5i, Many lenses, Pixma PRO-100, MX472
Frequent Contributor
Posts: 27
Registered: ‎12-20-2014

Re: Camera not recognixed by computer

[ Edited ]

N is European Version of Windows. I'm in North America. I've used different cables. Including the one that came with the camera.

 

Also works on win 7 laptop.

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