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New Contributor
Posts: 1
Registered: ‎07-04-2017

Camera Connect App - Not connecting with my new 70D camera

Hello,

 

I need some help. I cannot connect my new 70D camera with my Samsung S6 android device version 6.0.1 using the Camera Connect app. 

 

My phone has no problem connecting to my camera's wi-fi but the app will not connect. I go through all the steps in the easy connection guide setup on the camera connect app but it just doesnt progress any further than selecting the wifi.

 

I have tried both camera access point mode and infrastructure mode but doesnt change it. 

 

Quite annoying as i was relying on having this function work to transfer photos. Please provide some tips on what will make it work.

 

Thanks! 

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Product Expert
Product Expert
Posts: 493
Registered: ‎10-17-2012

Re: Camera Connect App - Not connecting with my new 70D camera

Hello Lauren, 

If the previous password is still registered in the smartphone settings, the Wi-Fi may not be established correctly. In that case, on the smartphone's Wi-Fi settings screen, delete the connection settings for the camera and enter the connection settings again. This should resolve any issues and allow the camera to reconnect with the software.

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