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New Contributor
Posts: 3
Registered: ‎05-20-2016

Re: 70D froze up and now won't turn on after removing battery

I'm having the same problem with my 70 D
It froze up while I was shooting a video interview. I'm using original batteries and I had normal use of the camera for 18 months.
The store sent it to Canon for a $40 fee for reparation estimate and after two weeks they want to charge me $230 to fix it up.
No way.
This camera needs a recall
Very disappointed, didn't know that Canon sucks that much
New Contributor
Posts: 3
Registered: ‎05-20-2016

Re: 70D froze up and now won't turn on after removing battery

Now I'm stuck with a camera that doesn't work anymore no signal, nothing.....
New Contributor
Posts: 1
Registered: ‎07-08-2016

Re: 70D froze up and now won't turn on after removing battery

same problem here ... What to do ... Pls give me a solutions...
New Contributor
Posts: 3
Registered: ‎05-20-2016

Re: 70D froze up and now won't turn on after removing battery

Call Canon and explain your situation
If you're not under the one year warranty,they will charge you $250 to change the motherboard.
In my case first thing I did was going to the store so they charged me $45 to sent it to Canon.
When they finally called me and said they wanted to charge me $250 which is like an estimation because At this point they don't even touch your camera until you make the payment.
I refused and they shipped me back my non working camera to the store.
After that I decided to call Canon directly after spending half an hour on the phone they gave me a code for free shipping with Purolator.
I printed all these discussions on this forum and wrote a letter explaining my case asking for free reparation.
Then they called me back with the same story $250 for reparation. Again I spent another half an hour on the phone discussing that my camera stopped working after a year and half of normal using and rhe girl on the phone wasn't treating me very well at the end she was going to close my dossier.
I finally asked to talk to a supervisor and off for two days the reparation headquarter called me back and we had a long discussion on the phone to finally give me 50% off for reparation.

Now I have my DSLR back and it's working fine. It was a real pain in the ass to have to deal with Canon Canada .

I recommend to always get the extended warranty he directly on your store when you buy this kind of material Because they will replace your gear instantly so you won't need to rent stuff while you're dealing with these company's service a la clientele
New Contributor
Posts: 2
Registered: ‎07-13-2016

Re: 70D froze up and now won't turn on after removing battery

SAME PROBLEM HERE,,,...... TODAY IT HAPPENED I WAS SHOOTING A VIDEO, WHILE I ZOOMED IN IT JUST FROZED....

New Contributor
Posts: 1
Registered: ‎07-20-2016

Re: 70D froze up and now won't turn on after removing battery

This camera has serious problem of overheat shotting videos or taking photos in liveview. Look for "70D error 80" on Facebook, more than 400 cameras with exactly same problem as you. TY Canon for the worst camera ever. Look for a video call canon 70D error 80 on YouTube.
Esteemed Contributor
Posts: 4,857
Registered: ‎08-13-2015

Re: 70D froze up and now won't turn on after removing battery


hivhiv wrote:
This camera has serious problem of overheat shotting videos or taking photos in liveview. Look for "70D error 80" on Facebook, more than 400 cameras with exactly same problem as you. TY Canon for the worst camera ever. Look for a video call canon 70D error 80 on YouTube.

The EOS 70D is primarily a DSLR camera, which just happens to have the ability to record short video clips.  If you primarily wish to shoot video, then I suggest that you purchase a video camera.

 

The sensor in a DSLR overheats because it is very different from a sensor in a video camera.  A DSLR typcially has a CMOS sensor, which allows for high resolution at high speeds.  A video camera typically has a CCD sensor, which does not have as high of a resoultion, but also does not produce as much heat, and therefore can operate for much longer, extended periods of time compared to a CMOS sensor.

 

BTW, Canon DSLRs far outperform the competition when it comes to recording video.  Competitor gear overheats even faster.

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"I don't rent software. I use Photoshop CS6, ACR 9.8 and Lightroom 6.8 ."
New Contributor
Posts: 1
Registered: ‎07-22-2016

Re: 70D froze up and now won't turn on after removing battery

Thanks man that solution fixed my canon 70D
New Contributor
Posts: 2
Registered: ‎02-23-2017

Re: 70D froze up and now won't turn on after removing battery

[ Edited ]

hi janglin

i saw your post and i would like to request a copy of your letter you sent to canon.  i am in the same boat and i know it is the board that is needing repair.  i think this should be a recall issue.

please email me at [MOD NOTE: email address removed per FORUM GUIDELINES]

thank you

New Contributor
Posts: 2
Registered: ‎02-23-2017

Re: 70D froze up and now won't turn on after removing battery

[ Edited ]

Hello everyone,

yes my 70d has also bit the dust and in the same way as most have described in this thread. the  pcb assembly board looks to be the main cause of this problem.  i feel this should be a recall issue as it is happening to a lot of people from all the searching i have been doing.  from what i have heard canon has worked with some people and repaired for free or charging upto and over $400 for the repair.

for the first couple of years i did not shoot a lot of video so i did not see this problem but over the last year i started moving into the genre and then i started to experience the freezing up part.  i thought maybe it was just a card issue and really did not think about it much after reseting the battery.  then it started getting worse where in 1-2 mins it froze and would not reset.  then it migrated into the picture side where it started freezing up and then finally i went to turn it on and nothing.

i tried new cards batteries the works and nothing would work then i started the research which led me here and many other pages.  

it is so sad that this is happening as i love this camera.  i am hoping that canon will do the right thing when i approach them again and i have been asking those that have had it repaired for free how they worded their request.  if you are one of them that got canon to repair for free please let me know what your approach was to canon.  please email me at [MOD NOTE: email address removed per FORUM GUIDELINES] maybe all of us with this problem can get it fixed for free and those that have paid maybe get some money back

thanks

russ

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