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New Contributor
Posts: 1
Registered: ‎03-17-2017

Re: 70D froze up and now won't turn on after removing battery

 

Hi Brotobeasr, same problem here;

 

Anything new, did you sent the camera? Like you, I love my camera, in fact I was thinking about buying the 80D. Now I'm worried about how much its gonna cost me. Nothing about the recall?

 

Thanks!

New Contributor
Posts: 4
Registered: ‎03-30-2016

Re: 70D froze up and now won't turn on after removing battery

My 70D had this problem last year before even reaching the one year milestone.  I had to pay it out of my pocket and it costed me about $413 to get the PCB replaced.  When I received it back after getting repaired I made an AD on craigslist and sold it.  I didn't want to deal with that camera anymore, after reading a lot of people were having problems.  Mostly the ones that are making videos.  I made an upgrade to Canon 80D, I lost a lot of money during the process which I'm a bit salty about.

Respected Contributor
Posts: 1,446
Registered: ‎02-26-2015

Re: 70D froze up and now won't turn on after removing battery

If your camera was less than a year old Canon would have covered the repair under warranty. Something is missing from your story.
Esteemed Contributor
Posts: 2,963
Registered: ‎06-25-2014

Re: 70D froze up and now won't turn on after removing battery


ericeriffic wrote:

My 70D had this problem last year before even reaching the one year milestone.  I had to pay it out of my pocket and it costed me about $413 to get the PCB replaced.  When I received it back after getting repaired I made an AD on craigslist and sold it.  I didn't want to deal with that camera anymore, after reading a lot of people were having problems.  Mostly the ones that are making videos.  I made an upgrade to Canon 80D, I lost a lot of money during the process which I'm a bit salty about.


There must be more to the story than that. At less than a year old, it would still be under warranty, wouldn't it?

Bob
Boston, Massachusetts USA
New Contributor
Posts: 1
Registered: ‎03-19-2017

Re: 70D froze up and now won't turn on after removing battery

I writing to you becasue your an acitve member. WHERE do I post a new topic?, Wher can I fidn help for this?

New Contributor
Posts: 3
Registered: ‎09-28-2015

Re: 70D froze up and now won't turn on after removing battery

Yeah that is strange. My camera was 6 months out of it's first year and Canon still did the repair for free. They said initally that if it was within the year the coverage would be free. Generally (not assuming) they don't cover it if there's any damage, otherwise absolutely they should have covered that repair... 

 

Ps. yes there should be a recall and probably I got a good person who wanted to help.

 

Had this issue and had it repaired for free after being told I should write a letter to request a special exception to cover the repair. I purchased in Australia and had it repaired 18month later in Canada where I was living at the time.

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Esteemed Contributor
Posts: 2,963
Registered: ‎06-25-2014

Re: 70D froze up and now won't turn on after removing battery


Janglin wrote:

Yeah that is strange. My camera was 6 months out of it's first year and Canon still did the repair for free. They said initally that if it was within the year the coverage would be free. Generally (not assuming) they don't cover it if there's any damage, otherwise absolutely they should have covered that repair... 

 

Ps. yes there should be a recall and probably I got a good person who wanted to help.

 

Had this issue and had it repaired for free after being told I should write a letter to request a special exception to cover the repair. I purchased in Australia and had it repaired 18month later in Canada where I was living at the time.


Broadly speaking, Canon's rules regarding international warranty repairs aren't really defensible. Canon is a global corporation, and equipment that needs warranty repair should be accepted by any of their service centers, regardless of where the equipment was purchased. (I.e., the situation referenced above shouldn't require a special exception.) The obvious reason for not doing it that way is that Canon's international divisions are their own cost centers and shouldn't have to pick up repair costs that belong to another division. But fundamentally it's just an accounting issue, and Canon's corporate headquarters could obviously figure out a way to equitably balance the books.

Bob
Boston, Massachusetts USA
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