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Valued Contributor
Posts: 370
Registered: ‎11-19-2017

Re: 6D Markii auto-focus issues


TraceyCarol wrote:

I'm curious to know AnnaMaria if you purchased another 6D Mark ii after returning the defective one? And if so, was it okay. I'm really concerned that I'm going to get my camera back and it will stil have an issue. Kinda wishing I had just returned it now...


6D2 - I love mine. 

Rick
Bay Area - CA
~6D2 (f/w 1.0.3) ~16-35mm f2.8L II, 50 f1.8 STM, 85 prime, 70-200 f2.8L IS II ~Sigma 24-70 f2.8 Art (f/w 2.0) ~Sigma 150-600 C (f/w 1.03)
~Speedlite 430 EX II ~DPP 4.8.20 ~Windows10 Pro nVidia GPU 1709 ~Nexus6P Oreo 8.1 ~Samsung s9+ Oreo 8.0
New Contributor
Posts: 1
Registered: ‎01-21-2018

Re: 6D Markii auto-focus issues

[ Edited ]

Hello,

 

Have you tried turning-off the lens aberration correction in Shoot menu #1?   [ ...turn all the available settings in the sub-menu to off ]

 

This feature is specifically for use with Canon lenses, to correct JPEGs 'in camera' and RAW images when processed in Canon's Digital Photo Professional software.

 

It's been reported that it can be problematic on the 6D mkii (and other recent Canons, incl. the original 6D) for third-party lenses from Tamron and Sigma. See these links:

 

http://www.tamron.eu/uk/service/service-news/

https://www.dpreview.com/forums/thread/3612861 

 

https://www.dpreview.com/news/8327651556/sigma-warns-of-aberration-bug-affecting-some-of-its-lenses-...

[Removed link per Forum Community Guidelines]

 

Hope this helps!

 

Occasional Contributor
Posts: 7
Registered: ‎12-09-2017

Re: 6D Markii auto-focus issues

I ended up sending mine in to get serviced, I heard back yesterday that there was an issue with the focusing mechanism:
The Canon Factory Service Center found that the imaging sensor assembly was out of position causing the focus to operate improperly. The flange was adjusted and an auto focus adjustment was performed. Camera functions were also confirmed.

I will hopefully be getting it back tomorrow.
Occasional Contributor
Posts: 8
Registered: ‎01-05-2018

Re: 6D Markii auto-focus issues

My 6D Mark ii wasn't consistently focusing with any of my lenses - 2 canon and 1 tamron. I sent it to Canon, the auto-focus mechanism was "out of position" they said. I received it back and it was better; however, it still was never sharp where my focal point was. Kept trying lens adjustments for back/front focus and I just gave up.  I'm not spending that much $ and not be able to shoot confidently. I returned the camera. I am considering ordering another and give the body one more try. 

 

I have also communicated with Tamron because it didn't play friendly (the most) with that lens. There solution is as you stated or to also send it in for a firmware update. If I get a new one, I'll see if it does the same with the Tamron.

 

Thanks for the info -

Tracey

Occasional Contributor
Posts: 8
Registered: ‎01-05-2018

Re: 6D Markii auto-focus issues

That was the same with mine. I still wasn't please when I got it back and have returned it. I hope it works out for you!!

New Contributor
Posts: 2
Registered: ‎01-30-2018

Re: 6D Markii auto-focus issues

Hi,

I have a 6D mk2 that I purchased in November and only have Canon lens. I seem to have bad auto focus and the depth of field is very small even at f19.
Occasional Contributor
Posts: 7
Registered: ‎12-09-2017

Re: 6D Markii auto-focus issues

I got mine back and have only done some initial tests but it does not appear like the issue has been fixed at all, going to have to micro adjust my lenses again. Pretty dissapointing. 

Super Contributor
Posts: 255
Registered: ‎09-29-2015

Re: 6D Markii auto-focus issues


TraceyCarol wrote:

My 6D Mark ii wasn't consistently focusing with any of my lenses - 2 canon and 1 tamron. I sent it to Canon, the auto-focus mechanism was "out of position" they said. I received it back and it was better; however, it still was never sharp where my focal point was. Kept trying lens adjustments for back/front focus and I just gave up.  I'm not spending that much $ and not be able to shoot confidently. I returned the camera. I am considering ordering another and give the body one more try. 

 

I have also communicated with Tamron because it didn't play friendly (the most) with that lens. There solution is as you stated or to also send it in for a firmware update. If I get a new one, I'll see if it does the same with the Tamron.

 

Thanks for the info -

Tracey


I don't realize that a camera can be returned after sending in for repair. Learn something everyday.

Occasional Contributor
Posts: 5
Registered: ‎02-05-2018

Re: 6D Markii auto-focus issues

Shoot, I purchased a 6dMarkII the end of November and struggled with this exact problem. I returned the camera to B&H and got a new one, but am still unhappy with the inconsistent forward focusing I'm experiencing. I think I'm outside of my return period and am tempted to try and have it repaired. Did it cost you anything?

 

Thanks

Occasional Contributor
Posts: 7
Registered: ‎12-09-2017

Re: 6D Markii auto-focus issues

If it is within the year warranty it is a free repair you just have to pay shipping to get it to the service center which ended up costing me about $50 after insuring the package for the full value of the camera.
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