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New Contributor
Posts: 2
Registered: ‎08-25-2016

Re: canon camera not recognized by windows 10

Hello,

I  can't connect my Canon PowerShot A530 to my  MS Windows computer.

I can't download images that I have in my Cannon PowerShot A530 camera, unfortunately...

What can I do, please?

Should I buy a new camera? Could it be compatible with the older one, please?

 

Have a nice day!

Thank you,

Ion

New Contributor
Posts: 2
Registered: ‎08-25-2016

Re: canon camera not recognized by windows 10

Hello,

I  can't connect my Canon PowerShot A530 to my  MS Windows 10, computer. My computer doesn't see my camera.

I can't download images that I have in my Cannon PowerShot A530 camera, unfortunately... What can I do, in your opinion, please? Maybe I should buy a new camera. But could it be compatible with the older one in order to save actual images, please?

 

Heve a nice day!

Thank you,

Ion

Esteemed Contributor
Posts: 3,917
Registered: ‎06-25-2014

Re: canon camera not recognized by windows 10


ion_bucur wrote:

Hello,

I  can't connect my Canon PowerShot A530 to my  MS Windows 10, computer. My computer doesn't see my camera.

I can't download images that I have in my Cannon PowerShot A530 camera, unfortunately... What can I do, in your opinion, please? Maybe I should buy a new camera. But could it be compatible with the older one in order to save actual images, please?

 

Heve a nice day!

Thank you,

Ion


If you're using Windows 10N, or any other crippled version, be sure to read all the previous posts in this thread.

Bob
Boston, Massachusetts USA
New Contributor
Posts: 1
Registered: ‎02-19-2017

Re: canon camera not recognized by windows 10

You are the man!.

I knew I needed an MTP Driver, I just didn't know where it was.

Thanks!

New Contributor
Posts: 1
Registered: ‎02-23-2017

Re: canon camera not recognized by windows 10

my pc does not recognize the card for my Canon Power Shot Elph 300 hs.  What can I do?

Occasional Contributor
Posts: 6
Registered: ‎02-26-2017

Re: Canon camera t3i

After a windows 10 upgrade my Canon camera Rebel EOS T3i no longer will work with windows 10. I don't think it recognizes the USB port.

Occasional Contributor
Posts: 6
Registered: ‎02-26-2017

Re: canon camera not recognized by windows 10

After a windows 10 upgrade my Canon Rebel EOS T3i is no longer recognized. I sometimes get a Camera 'Icon' with an explanition point. Does anyone know how to fix? But I have not been able to fix the problem.

Product Expert
Posts: 827
Registered: ‎10-16-2012

Re: canon camera not recognized by windows 10

Hi Meow-Meow,

 

Thank you for your post.

 

When you see your camera with an exclamation point, are you seeing this in the Device Manager or are you seeing this on the File Explorer?

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.
Occasional Contributor
Posts: 6
Registered: ‎02-26-2017

Re: canon camera not recognized by windows 10

It only shows up in file explorer for about 20 seconds then vanishes as though it was never there. I tried to change the settings when it's their but it doesn't hang around long enough. I generally can get the camera icon to come back if I turn off the camera and then back on. Everything worked fine before the Windows10.

Moderator
Posts: 1,057
Registered: ‎10-25-2012

Re: canon camera not recognized by windows 10

Hi Meow-Meow!

We know the camera is compatible with Windows 10, so you might try a different USB cable, or different port. If this is a desktop computer, try using a port in the back of the computer instead of one in the front. If it's a laptop, try any other port. It could also be a cable issue that just happened to pop up after the upgrade to Windows 10, so we'd suggest trying a different cable if moving to an alternate USB port doesn't resolve the issue. 

 

If that doesn't work, the next step would be to try the camera with another computer running Windows 10 to make sure the camera is operating properly. 

 

If you need help with any of this, our US-based technical support team will be happy to guide you one-on-one. Their contact information can be found at http://Canon.us/ContactCF  

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