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New Contributor
Posts: 1
Registered: ‎05-08-2018

Wireless transfer of videos

I just transferred a combination of pictures and videos to my android from EOS t6 via Canon Connect but only the photos transferred, not the videos.  Why would this happen?

 

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Super Contributor
Posts: 222
Registered: ‎02-13-2016

Re: Wireless transfer of videos

The file size of videos can be humungous compared to still photo files. Are you sure your android has enough memory capacity to accept them? There may also be a maximum file size allowable for wireless transfer. But then, I know nearly nothing about smartphone or android devices.

Could it be that the video file type produced by the camera is not recognized or playable by android? Maybe try transferring a short, 5 second, lower resolution video clip and see if it responds differently. This is assuming that you've been trying to transfer longer HD video clips.

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