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New Contributor
Posts: 1
Registered: ‎04-04-2018

T6i issues- will not take pictures and will not turn off

My t6i just started having issues the past 2 days. At first issue was that you could push button yo take a picture and nothing would happen. Turned it off and back on and worked intermittently. Then, nothing at all and when you switch camera to off, the LCD screen just stays on with the mode/settings displayed and have to pop battery out to get it to turn off.
Product Expert
Product Expert
Posts: 595
Registered: ‎10-17-2012

Re: T6i issues- will not take pictures and will not turn off

Hello Rhirhi, 

I understand that your EOS Rebel T6i started having this issue the last few days.  Something like this and we would need to evaluate the camera at our Factory Service Center.  You may fill out an online repair request form at the following link to setup your repair using our online service.

https://www.usa.canon.com/internet/portal/us/home/support/service-repair

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