03-11-2014 06:44 PM
Hi, I have a canon rebel t3i and my pictures are coming out with a line down the middle. One side is lighter than the other. I thought it was just the screen, but when I print my pictures the line appears with half of the photo being darker/lighter. Do I need a new lens?Please help.
03-11-2014 07:01 PM - edited 03-11-2014 08:37 PM
03-12-2014 04:22 PM
Show us a couple sample images. We need more info to give any useful advice.
Could be a problem with flash, faulty memory card, image download issue, failing shutter or imaging sensor going bad.
It's unlikely to be a problem with the lens.
12-27-2017 05:04 PM - edited 12-27-2017 05:06 PM
With regards to service inquiries for the PowerShot SX10 IS, I'm afraid to say it's out of service life and not eligible for repair.
Since we're unable to service it another option would be the Canon Upgrade Program. The Canon Upgrade Program allows you to replace your non-functioning product. All refurbished equipment offered through this program carries a full one year limited warranty.
If you'd like to take part in the Canon Upgrade Program please call our Pre-Sales and Accessories department at (866) 443-8002 seven days a week, 8am to Midnight. Please have the serial number of your product at the time of your call.