07-11-2017 11:00 PM
I am running OS X Yosemite version 10.10.5 and have installed EOS Utility - my Macbook is not recognizing it. I have tried going to Applications -> System Utilities -> USB and it is not listed under USB
08-08-2017 06:09 PM
Thanks for posting. I'm sorry that for the delay in responding.
If you haven't already resolved this issue, when your camera is connected to your computer, via its USB cable, and powered on, what do you see on the camera's display?
Have you tried more than one USB cable and USB terminal (on your computer)?