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New Contributor
Posts: 1
Registered: ‎07-11-2017

My Macbook Air will not recognize my Canon Rebel T2i when I plug it in using a USB cable

I am running OS X Yosemite version 10.10.5 and have installed EOS Utility - my Macbook is not recognizing it. I have tried going to Applications -> System Utilities -> USB and it is not listed under USB

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Product Expert
Posts: 782
Registered: ‎10-16-2012

Re: My Macbook Air will not recognize my Canon Rebel T2i when I plug it in using a USB cable

Hi Tiner177,

 

Thanks for posting.  I'm sorry that for the delay in responding.  

 

If you haven't already resolved this issue, when your camera is connected to your computer, via its USB cable, and powered on, what do you see on the camera's display?

 

Have you tried more than one USB cable and USB terminal (on your computer)?

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