09-02-2017 05:17 PM
My camera has suddenly started acting INSANE. None of the settings buttons on the back do anything, including the playback button. The dial on top works in that it changes the settings seemingly, but when it's on anything except flash off, it starts flashing and says "busy." I was able (somehow) to get the playback to work briefly so I saw that a test photo was actually there so it is taking photos apparently. Attaching photo of how settings are now. Thought the problem might be that quick control, but can't get that to budge either. My friend said replace the memory card, but that didn't work. I'm at a loss. Anybody ever experience anything like this? Would greatly appreciate any help.
Thanks! ~Suzanne
09-03-2017 10:02 AM
Replacing the memory card* was a good idea, but if that did not work, it looks like something is broken. You should call Canon.
*I am assuming it is a full size card, not a small card with an adapter. If yo are using an adapter, try a full size card.
09-03-2017 07:29 PM
What do you mean by "full-sized card"? It's a SAN Disk 16 MB... could be close to being full, but I did try a new bigger card and that didn't change anything.
Thank you!
09-03-2017 07:33 PM
@SMW28604 wrote:What do you mean by "full-sized card"? It's a SAN Disk 16 MB... could be close to being full, but I did try a new bigger card and that didn't change anything.
Thank you!
SD cards can come in two physical sizes. The original "full size" card, and more recently a much smaller micro-SD card, which typically comes with a plastic adapter so that you can use it in a "full size" slot. My dash cams and GPS use micro-Sd cards directly, without an adapter. Some smart phones and tablets use them for memory expansion.
09-03-2017 07:36 PM
Oh, then it's full-sized.
09-07-2017 10:23 PM - edited 09-07-2017 10:28 PM
There is no reason NOT to use a micro card and adapter in any Canon camera. 4k video may create a heat problem that may be an issue with an adapter, but would also be an issue with a standard card unless the camera allows some heat dispersion. (Which could be the reason Canon doesn't offer 4k video in its EOS line) Any heat created by HD video or still shooting is too insignificant to be a problem with either full size or micro in an adapter.
Micro SD uses eight contacts while full size uses nine. Full size cards have a reserved contact that micro doesn't. The eight micro contacts line up into the eight usable adapter contacts. These contacts are solid contacts so there is no loss of speed due to any signal processing.
Repeat removal and insertion of a card will cause wear on the contacts. That applies to full size cards, adapters, micro cards AND the female sockets they connect to. While SD uses little friction on the contacts, there is always going to be some wear. The only way to avoid wear is to leave the card in the camera and use the USB cable or WiFi.
I have not seen any MTBF difference between full size and micro cards adhering to the SD Consortium standards. There are, however, many counterfeit cards out there. Only buy from a reputable outlet, such as B&H, Adorama, and Best Buy.
09-08-2017 03:53 AM
@Mr_Fusion wrote:There is no reason NOT to use a micro card and adapter in any Canon camera. 4k video may create a heat problem that may be an issue with an adapter, but would also be an issue with a standard card unless the camera allows some heat dispersion. (Which could be the reason Canon doesn't offer 4k video in its EOS line) Any heat created by HD video or still shooting is too insignificant to be a problem with either full size or micro in an adapter.
Micro SD uses eight contacts while full size uses nine. Full size cards have a reserved contact that micro doesn't. The eight micro contacts line up into the eight usable adapter contacts. These contacts are solid contacts so there is no loss of speed due to any signal processing.
Repeat removal and insertion of a card will cause wear on the contacts. That applies to full size cards, adapters, micro cards AND the female sockets they connect to. While SD uses little friction on the contacts, there is always going to be some wear. The only way to avoid wear is to leave the card in the camera and use the USB cable or WiFi.
I have not seen any MTBF difference between full size and micro cards adhering to the SD Consortium standards. There are, however, many counterfeit cards out there. Only buy from a reputable outlet, such as B&H, Adorama, and Best Buy.
This is bad science, and bad advice.
If you want a reason not to use a micro=SD card and adapter, then pick up any instruction manual and READ it. They all have a page where they list what types of cards compatible, and recommended for use with the cameras.
You will typically see "SD, SDHC, or SDXC" cards as the recommended types. Notice what is NOT written, micro-SD cards.
09-08-2017 10:20 AM
"This is bad science, and bad advice."
1+
09-09-2017 06:45 PM
@Mr_Fusion wrote:"There is no reason NOT to use a micro card and adapter in any Canon camera."
You mean other than the introduction of an additional, unneccessary part that can fail.
"Only buy from a reputable outlet, such as B&H, Adorama, and Best Buy."
Is an adapter or SanDisk memory card from Best Buy better than the ones from Newegg?
09-11-2017 12:39 AM - edited 09-11-2017 12:40 AM
@John_SD wrote:
@Mr_Fusion wrote:"There is no reason NOT to use a micro card and adapter in any Canon camera."
You mean other than the introduction of an additional, unneccessary part that can fail.
"Only buy from a reputable outlet, such as B&H, Adorama, and Best Buy."
Is an adapter or SanDisk memory card from Best Buy better than the ones from Newegg?
An additional part that may fail? Are you serious?The adapter is a straight mechanical connection, the card or camera will most likely fail before the adapter. Any adapter from any member of the SD Consortium is built to the same standards as the cards. The connections should have the same rate of failure as the connections on a card.
The only thing that will cause an adapter to fail is repeat handling and poor storage, and that would be mechanical damage.
*
Is Newegg a "reputable outlet"? I have never had a problem with them, but I haven't bought anything from them in a few years. If you find them reputable, then buy from them.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
03/26/2024: New firmware updates are available.
EOS 1DX Mark III - Version 1.9.0
12/05/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.3.0
07/31/2023: New firmware updates are available.
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.