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Cr2 file from rebel sl2 won't open in lightroom or photoshop.

Enigmangel
Contributor
Canon rebel sl2
17 REPLIES 17

kvbarkley
VIP
VIP

You need these versions of  Camera Raw and Lightroom:

EOS 200D
(EOS Kiss X9, EOS Rebel SL2)
CR29.126.12

 

Are you shooting straight RAW? Not mraw or anything like that?

 

I had a wierd problem with an XSi, that .cr2's shot in RAW+JPEG would not open in *anything*, not even DPP. RAWS shot RAW only were fine.

Enigmangel
Contributor
Thanks for answering. Yes I shoot just raw. Still won't open.

Enigmangel
Contributor
I downloaded the 9.12. What's the 6.12?

Enigmangel
Contributor
Oh. Thank you! I'll give it a try 😀

TCampbell
Elite
Elite

You would need to be on latest versions of Adobe’s software (Adobe Creative Cloud, aka “CC”) and make sure you’ve applied all updates.   

 

The camera RAW support are provided as updates to the Creative Cloud subscription.  If you have older versions of Photoshop or Lightroom it’s possible they no longer offer the updates necessary.

 

This happens whenever new cameras are released... there’s a delay while we wait for the update that supports that new camera’s RAW format and typically the vendor only provides it for the most recent software version.

 

 

Tim Campbell
5D III, 5D IV, 60Da

Either version, perpetual licence or CC, of LR is updated.  CS6 the last perpetual version of PS is not and won't be.  However, you can open files in LR and transfer them to CS6 (PS).

 

Another option is Adobe's DNG software.

EB
EOS 1DX and 1D Mk IV and less lenses then before!

Enigmangel
Contributor
Thank you very much.

Enigmangel
Contributor
Thank you!


@Enigmangel wrote:
Thank you!

Install the Canon software, including the latest DPP.

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