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New Contributor
Posts: 1
Registered: ‎06-03-2017

Camera saying busy and won't take pictures on Auto Setting

I am having a few issues.

 

1.  Cameral says, "busy" on Auto Setting and won't take pictures.  Thought maybe it had to do with the lighting?  Works fine on AV Setting.

 

2.  My images are saving on the camera upside down.  The look correct as soon as I take them, but the save & download upside down.

 

3.  Can someone tell me in AV mode what setitng I should have for taking pictures of people?  The dial goes from 4 to 22.

 

Thank you!



 

Moderator
Posts: 217
Registered: ‎11-17-2014

Re: Camera saying busy and won't take pictures on Auto Setting

Hello Dakdrx30!

Welcome to the Canon Forums and thanks for your post!

To have a better understanding of your issue, please let everyone know what camera you are using. That way, the community will be able to assist you with suggestions appropriate for your product.

Any other details you'd like to give will only help the Community better understand your issue!

If this is a time-sensitive matter, our US-based technical support team can assist you by phone or email at http://Canon.us/SupportCF  

Thanks!

New Contributor
Posts: 1
Registered: ‎06-09-2017

Re: Camera saying busy and won't take pictures

I am having the same problem...It's a 3 year old camera very gently used. Very disappointing!
New Contributor
Posts: 1
Registered: ‎09-04-2017

Re: Camera saying busy and won't take pictures

I am having the same problem.  I have 2 different lenses and same problem.   I have cleaned the contacts.   I can take a picture if the lens is set to manual focus instead of auto focus.

 

There is plenty of contrast.    The flash will automatically pop-up.

 

But no picture is taken.

 

I have used this camera for several months as I received it as Xmas present last year.  Purchased at Costco.

 

I had same problem with "sports" setting.

 

I have a EOS Rebel T6

 

Thank you.

Honored Contributor
Posts: 5,440
Registered: ‎08-13-2015

Re: Camera saying busy and won't take pictures

DeannaT,

 

Make sure you have sufficient light.  The flash popping up by itself suggests that you may be shooting in low light conditions.  Also, make sure that your subject is not within the MFD, minimum focusing distance, of the lens that you're using.  If memory serves, the 18-55mm lens has an MFD of about a foot, and the 76-300mm lens has an MFD of about a yard.

The "Sport" shooting mode setting introduces some unknowns.  Try shooting in the Green [A] mode, or P mode.  Test the camera outdoors in bright sunshine,  Aim at a subject that is about 20-30 feet away, or just over one car length.  If the camera is functioning properly, then it should take a picture.

Back to the flash unit.  The camera can use the flash to provide "focus assist beams" when the you are shooting in low light conditions.  However, this strobing of the flash discharges the flash circuitry.  If the camera senses that the flash is required to take a proper exposure, then it will WAIT for the flash circuit to recharge and flash a "buSY" message, as well as cause a lightning bolt [flash] icon to appear in the viewfinder.

 

Finally, make sure that you have a well charged battery when you using the flash.  The less charge in your battery, the longer it takes the flash to recharge.  Having a fully charged battery works best.

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