01-21-2021 07:16 PM
Hi everyone,
About a month ago (Dec 3) I paid for a EOS R body and a Control Ring Adapter. I was charged for both, Received the body but no sign or communication from Canon about the adapter. There's no phone number to call and the chat is never avaiable when I am.
Has anyone else had this issue? Kind of frustrating because I have a new camera with no lenses. All I can do is admire this paper weight.
01-22-2021 12:04 PM
Hi, peterphun! Our US-based sales support squad will be glad to help you. Have your order number ready and call them at 1-800-385-2155. They're available weekdays and Saturdays.
We look forward to your call!
07/01/2024: New firmware updates are available.
06/06/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.4.0
Speedlite EL-5 - Version 1.1.0
Speedlite Transmitter ST-E10 - Version 1.1.0
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
03/26/2024: New firmware updates are available.
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.