08-30-2022 03:21 PM
the ink was running very low, black was completely out so I just replaced the black ink cartridge (just 281 black cartridge). Then I tried to print some documents in black and white and it made all the normal noise but a plain white paper came out, nothing printed on it! I tried to trouble shoot, went to tools and tried to align. The black grid printed out clearly, then it said to put in on the screen for scanning, I tried and it said error. It said if it is not smudged, try aligning again, I tried again and the same thing when I tried scanning. It said error. But it did print black during the alignment so I tried printing again and just got the same blank page. Please help!!!
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
03/26/2024: New firmware updates are available.
EOS 1DX Mark III - Version 1.9.0
12/05/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.3.0
07/31/2023: New firmware updates are available.
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.