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PIXMA TS6400 Print Heads Severely Misaligned

Lexilab
Apprentice

I have a Canon Pixma TS6400 and recently I replaced the ink cartridges with OEM Canon catridges, but now the print heads are severely misaligned. I've tried to do manual print head alignments but it doesn't seem to make any difference. Is my printer shot? Is there another way I can correct the alignment? See photo below: 

IMG_0677.jpeg

1 REPLY 1

Stephen
Moderator
Moderator

Hello!

So that the Community can help you better, we will need to know more information.

What is the exact model printer you're using (it's usually on the top or front of the unit)?
Do you see any error messages?
Which version of Windows or macOS are you using?
How do you connect to your printer (USB or WiFi)?
Any other details you'd like to give will only help the Community better understand your issue.

If you're in the United States, and this is an urgent support need, please click HERE to visit your My Canon Account to discover your personalized support options.

If you're outside the USA, please click HERE to find support options in your country.

Thanks, and have a great day!

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