03-27-2024 02:33 PM
How do I fix this issue or do I need to return it to the store?
03-27-2024 03:39 PM
Greetings,
Brand new printer?
Are you sure you have removed all of the packing and shipping materials, tape, etc?
Another cause for crumpling can happen if you overfill the paper tray, cassette or feeder.
~Rick
Bay Area - CA
~R5 C (1.0.6.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve ~Windows11 Pro ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8
~CarePaks Are Worth It
03-27-2024 04:11 PM
Thanks I seem to have resolved it. I jammed it with ripped paper...found the back hatch...removed it and it works fine now. Strange but I'm happy.
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