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MX860

rlf1950
Apprentice

My MX860 prints all colors except red. Changed cartridge. Cleaned printhead several times. Attempted to manually clean printhead. Replaced printhead. Still no joy. 

1 REPLY 1

Michael
Product Expert
Product Expert

Hello.

 

If the issue persists after cleanings have been performed, service may be required.  Please contact our support group using the "Contact Us" link below for additional assistance.

This didn't answer your question or issue? Find more help at Contact Us.

 

 

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