03-17-2016 05:55 PM
My MX860 prints all colors except red. Changed cartridge. Cleaned printhead several times. Attempted to manually clean printhead. Replaced printhead. Still no joy.
03-19-2016 08:42 AM
Hello.
If the issue persists after cleanings have been performed, service may be required. Please contact our support group using the "Contact Us" link below for additional assistance.
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