MG7120

[muyokuna]

Hi  I am having an issue with scanning photos on my MG7120 printer.  They come out blotchy, they almost look cartoonish (sorry not sure how to describe this).  I've scanned tons of photos in the past with this MF printer/scanner and they came out perfect.  And now they don't.  I've tried using different photos and different scanning software but nothing helps.

[Stephen]

Hello!

So that the Community can help you better, we will need toabout any error messages you're seeing, and the Computer Operating System you're using (Windows Vista/7/8/10 or macOS 10.x), as well as the way you connect to your device (USB or WiFi).

Any other details you'd like to give will only help the Community better understand your issue!

If you're in the United States, and this is an urgent support need, please click HERE to visit your My Canon Account to discover your personalized support options. 

If you're outside of the USA, please click HERE to find support options in your country.

Thanks and have a great day!