Canon MX450 White Streak

[jmyoda79]

Had a paper jam recently, I pulled out the paper jam with no issues. Afterwards the printer won't print right. I'm getting two large vertical white streaks down every page I print. One in the center, one right of center. I've run a print head alignment and cleaning, but the problem persists. There is also a knocking when the printer is actually printing. It almost sounds like the head is banging into the side of the casing. Thoughts?

[Michael]

Hello,

What you have described may be related to a service issue for the printer.  Please contact our support group using the "Contact Us" link below for additional assistance with this matter.

This didn't answer your question or issue? Find more help at Contact Us.

[jmyoda79]

Tried that ... the Contact Us, was ... less then helpful. They didn't actually read the problem and sent me a generic how to clear a paper jam response.

[Patrick]

It is recommended that you contact live technical support . There is NO charge for this call. Real time feedback of a live technical support call would be very beneficial in this case.

Please dial 1-866-261-9362, Monday - Friday 10:00 a.m. - 10:00 p.m. ET (excluding holidays). A Canon technical support representative will be able to resolve this issue faster.