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Cannot Connect to my Pixma G2010

samantha_ds
Apprentice

Hello, if somebody could help me,

I have macbook pro, running on El Capitan ( OS X 10.11)

I just bought a new printer, its Canon Pixma G2010

i've installed the driver but it seems still cannot connect to it. This is showing it should be connected and yes i've tried plugging it in and out, but no respond

 

Later on i try to set it up to the printer and scanner settings, and its actually connect to my mac and

it's detected the printer as Canon Pixma 2010

 

But it cannot print, the printer respond, by blinking and the status of the document seems to be always printing. but nothing happend,

things i've tried:
change the cable > nothing changed

plugging it in and out > nothing changed

restarting my mac > nothing changed

trying reset printing system on mac > nothing changed

i tried to print fromt my other windows laptop > it worked smoothly.

 

Please help..

thankyou so much

 

1 REPLY 1

bayumoly
Apprentice
I have this issue as well with canon G2010.
i'm using macbook pro mojave 10.14

i have download and install the driver also.
been trying several times with different web source, with same driver (canon G2010 for mac os ox 10,14).
but still,
"But it cannot print, the printer respond, by blinking and the status of the document seems to be always printing. but nothing happend"
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