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Posts: 1
Registered: ‎07-04-2017

XC15 Face Detection Greyed Out

XC15 face detection not working - greyrd out in menu 

 

I have tried every combination of settings - I reset to factory settings - nothiong works

 

Any ideas?

 

thanks

 

Ric

Product Expert
Product Expert
Posts: 512
Registered: ‎10-17-2012

Re: XC15 Face Detection Greyed Out

Hello rvonmaur, 

I understand that face detection settings seem to be grayed out in the menu of your XC15.  

There are certain things which will make Face Detection not available:  

- When shutter speed is slower than 1/30

- When shooting mode is set to SCN and night scene, low light or fireworks is selected.  

- When fast/ slow motion is set to [x1/4]. 

- In camera mode, when drive mode is set to AF continuous. 

- When the Camera Setup> Rolling Shutter Reduction setting is set to ON.  

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