11-30-2016 10:38 PM
Face Detection and Tracking is greyed out and I can't figure out how to active it. Using Canon 70 -200 2.8 & Canon 24-105 4.0 Has anyone else run into this issue?
11-30-2016 10:55 PM
You don't say what camera you're using, but it's a good bet that those features are available only in certain modes. Check your user manual; there's usually a table showing which features are available in which modes.
One thing you can't blame is your lenses. The ones you mentioned are fine. Quite a number of us have them both.
11-30-2016 11:33 PM - edited 11-30-2016 11:47 PM
Sorry! Canon C300 mk ii.
I've read through the manual and made sure everything is as it should be. I've also done a bunch of different combinates of options in order to activate the Face Detection and Tracking.
It's probably something I'm just over looking, but it's strange that Face Detection and Tracking is the only thing that is greyd out under the Focus menu.
03-24-2017 07:30 PM - last edited on 03-24-2017 07:34 PM by John_B
I'm sorry to hear this happend. So that the community may assist you, what is the camera's firmware version?