10-13-2016 10:36 AM
Thanks for the info on how to get to the oringal files for us OS X users without the CD or a superdrive!
Quickly getting unique filenames for FCPX is a big help in keeping clips sorted.
This is a little late but I figured I'd mention this in case someone else has the same problem I did. If you go to the pixela homepage and select professional camcorders you should see ver 1, 2, & 2.3 listed for different c100 makes. If you click on either of the "download" links under the quick menu you'll be taken to the update-only downloads. But if you click the "software" link under the quick menu you'll be taken to a page where you can enter the serial number of your C100 and download the complete data import utility. Should work for all C100 models.
05-04-2017 10:49 AM
Here's the link I used. It seems to be working as of May 2017:
07-18-2017 06:57 AM
I have a canon c100 first edition and have lost the canon import Utlitly disc. I had inported it on my IMac which got struck by lightening today and was fried including hard drive. I am trying to download to my macbook pro which believe it or not still has Snow leopard because I have to keep Final cut por on there for past clients commercial timelines with donuts. So no upgrade is possible at this time with this computer. I have shot a number of jobs and have to get these imported and edited and can't do it without the import utility. Problem is, version 1 only has an update, no download of teh software and only for PC. Called canon and they told me to call Pixella which no longer has a working number. Nobody can sell me a disc. I am willing to pay. this is insane. Canon sells me a $6000 camera with a disc bundled that can't be replaced, and no download capabilities. Help canon, any advise. Or anyone have another option. I can't import canon c100 into FCP 7. Not supported so I need to stitch and then transcode to pro res in clipwrap. any work around to do this. Stiitching long wedding cereemony is a must with no file breaks in time. Any help would be soooooo appreciated. I am on a deadline!