01-15-2024 03:06 PM
I could use some help. I have upgraded from the free version to the Pro version of the Webcam software to get more control and higher resolution for my 6D for videos and Zoom meetings. I am using a new M2 14" MacBook Pro running Sonoma 14.2.1 (23C71).
The Canon EOS Utility 3 software finds the camera and allows me to control the camera and do live preview. However, the Canon EOS Webcam driver does not find the camera (e.g. in Teams or Zoom). Neither does the Canon EOS WEBCAM utility.
I have replaced the USB cables with one specified for the 6D and changed USB ports. Wireless is disabled on the 6D. I have reinstalled the software.
The software itself (and the Canon Website) are pretty maddening to use, but I'm willing to slog through bad software UI to get this to work. Any thoughts? Is Canon tech support worth trying? Thanks!! 🙏
01-15-2024 03:49 PM
You cannot have both EOS Utilities running at the same time. The camera might need to be in video mode. Make sure the camera is set to use the USB port not wireless, of course.
01-22-2024 07:59 PM
Update:
So my assumptions are either:
04-15-2024 08:43 PM
I have the exact same problem with my 6D, did you find any solutions?
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