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New Contributor
Posts: 1
Registered: ‎03-08-2017

XA35 viewfinder and LCD Panel is not working

XA35 viewfinder and LCD Panel is not working. The battery is fully charged. The camera comes on, but will not record. Nothing can be seen through the viewfinder nor the LCD Panel.

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Product Expert
Product Expert
Posts: 473
Registered: ‎10-17-2012

Re: XA35 viewfinder and LCD Panel is not working

Hello carollemieux, 

 

I understand that nothing can be seen through the viewfinder of your XA35.  We recommend setting up a service ticket through the Canon web site so we can evaluate your equipment on hand.  

https://www.usa.canon.com/internet/portal/us/home/support/service-repair

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