Windows 8 is not detecting my VIXIA HF M40 Camcorder

[arabed]

Windows 8 is not detecting my VIXIA HF M40 Camcorder. I wonder if anyone else have the same problem.

I did install the latest version of CameraWindow (i.e.CameraWindow DC 8.8 for Windows) software and I tried to run it manually but it complains that it is not able to detect my (connected) VIXIA HF M40 Camcorder. CameraWindow is able to see my G10 Camera though.

Does this mean that VIXIA HF M40 Camcorder cannot be used with Windows 8??? This will be terrible!

Please help!

[Richard]

Hi Arabed,
I'm sorry to hear that you're unable to transfer your still images from your VIXIA HF M40 to your computer.  (For videos, please ensure that you're using the "Pixela Transfer Utility", included with your camcorder).

Have you been able to transfer still images from your camcorder before?

Have you received any error messages with regard to the connection itself?