05-08-2017 12:45 PM
My new R70 camcorder won't connect with my computer. When I plug in the USB cord, it appears to run but then stops. I don't get any error message.
- Using a different USB port
- Turning off camera, unplugging USB cable and starting over
- Restarting computer then plugging in camcorder's USB cable
- Uninstalling its USB controller and re-install, but can't find any controller that looks like it would be for the R70 USB
The movie format is set up as AVCHD. I'm using WIndows 7. Please assist!
Solved! Go to Solution.
05-08-2017 05:20 PM
Thanks for posting.
When connecting your camcorder to your computer, please ensure that you power your camcorder, using the Compact Power Adapter, included with your camcorder.
When connecting your camcorder, if your computer is a desktop model, please ensure that its plugged directly to the back of your computer (Not a USB hub.). If your computer's a laptop, please ensure that it's powered with A.C. power.
With your camcorder powered by the Compact Power Adapter and connected to your computer via USB, power the camcorder on, then switch it to the Playback mode, using the Playback button (right next to the [On/ Off] button.
When you switch your camcorder to the playback mode;