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Occasional Contributor
Posts: 6
Registered: ‎07-04-2015

I have a cannon vixia hfr50. How do I make my camera silent w/o beeps and chimes?

I use my camera for wildlife veiwing and the camera makes so many beeps, chimes and musical sounds that it scares the game away. Is there a way to put it in silent mode or something without hampering the recording quality?

 

Another odd thing it does is splits up my video into a bunch of small sections about 13 minutes long and calls them pictures. This is also very frustrating. I can't even video my childrens activities w/o a bunch of brakes in the movie.

 

Please help me figure these two things out. Thank you.

Product Expert
Product Expert
Posts: 493
Registered: ‎10-17-2012

Re: I have a cannon vixia hfr50. How do I make my camera silent w/o beeps and chimes?

Hello ftkunz, 

There is a setting inside the Menu of your VIXIA HF R50 inside the System Setup you'll see Notification Sounds and click Set to go into it and you can turn them off.  This will disable the sounds in the camera. 

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Occasional Contributor
Posts: 6
Registered: ‎07-04-2015

Re: I have a cannon vixia hfr50. How do I make my camera silent w/o beeps and chimes?

Thank you Tim for answering part of my question by pointing me in the right direction to put my cam in silent mode.

 

Now how do I stop it from chopping up all my video footage?

Product Expert
Product Expert
Posts: 493
Registered: ‎10-17-2012

Re: I have a cannon vixia hfr50. How do I make my camera silent w/o beeps and chimes?

Hello ftkunz, 

It's possible that this is occurring because the memory is starting to get full.  We should clear some clips if possible to free some space on the media.  

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Occasional Contributor
Posts: 6
Registered: ‎07-04-2015

Re: I have a cannon vixia hfr50. How do I make my camera silent w/o beeps and chimes?

The memory card is empty at the start of each recording.

 

 

It won't record longer than about 13 minutes without breaking the session and starting another file. Its doing this completly on its own and does not show up (until I download the footage to my computer and the camera has multiple files instead of one video file). I video taped a concert for a local musician and the camerea chopped up all the footage so not even one song is in a complete single file. 

Instead of the camera recording a normal video, is breaks the footage up into 13 minute files that it calls photo files.

 

I'm very frustrated with this camera, and at this point, I'm considering demanding Canon re-emberse me for a new camera. I've tried going through the menus and there is no clear solution. All I wanted was a simple, easy to use video camera and what I ended up with is a complicated confusing somewhat useless lemon. I honestly, at this point, could not in good conscience recamend this camera to anyone.

 

The reason I joined this forum is because the goofballs at the Canon tech support line were completly clueless and an attempt at email help also yeiled no solusions. It appears that I waisted my money.

Moderator
Posts: 1,005
Registered: ‎10-23-2012

Re: I have a cannon vixia hfr50. How do I make my camera silent w/o beeps and chimes?

ftkunz,

 

There are instances in our other camcorder models where the files will be broken up into multiple files because of file size limitations of the file system used by the camcorder.  This may be normal.

 

What is the exact file size of the broken up files you have when you record a clip long enough?

 

If this is a time sensitive-matter, additional support options are available at Contact Us.

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Occasional Contributor
Posts: 6
Registered: ‎07-04-2015

Re: I have a cannon vixia hfr50. How do I make my camera silent w/o beeps and chimes?

 

This is un-acceptable!

You said, "There are instances in our other camcorder models where the files will be broken up into multiple files because of file size limitations of the file system used by the camcorder.  This may be normal." That is not a good enough answer.

 

 

Every section of video that it puts into a picture file is 3.9 gb.

 

Why won't it let me just make a normal video?

Product Expert
Posts: 789
Registered: ‎10-16-2012

Re: I have a cannon vixia hfr50. How do I make my camera silent w/o beeps and chimes?

Hi Ftkunz,

 

The file size is limited by the FAT32 (File Allocation Table, 32 bit) file system the camcorder uses.  While this system allows you to transfer images and movies between multiple, and sometimes incompatible systems, it does restrict file sizes.

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Occasional Contributor
Posts: 6
Registered: ‎07-04-2015

Re: I have a cannon vixia hfr50. How do I make my camera silent w/o beeps and chimes?

Please elaborate for me. You just gave me some horrible news and offer zero solutions.

 

Please answer for me:

Am I stuck with having a bunch of small chopped up up clips or is there a way to change the settings?

 

What solutions does Cannon offer? What solution are you offering me?

 

Why isn't something so important as this made clear up front before someone buys it? (Like on the outside of the box and included in the product description that it only videos for 13 minutes at a time.)

 

I am very frustrated at this point (to put it mildly) and my experience with video cameras is using digital video cassettes, so this digital file SD card stuff is completely new to me.

Occasional Contributor
Posts: 6
Registered: ‎07-04-2015

Re: I have a cannon vixia hfr50. How do I make my camera silent w/o beeps and chimes?

I'm looking for a response on how to correct the issues asked in my previous post:

 

Please elaborate for me. You just gave me some horrible news and offer zero solutions.

 

Please answer for me:

Am I stuck with having a bunch of small chopped up up clips or is there a way to change the settings?

 

What solutions does Cannon offer? What solution are you offering me?

 

Why isn't something so important as this made clear up front before someone buys it? (Like on the outside of the box and included in the product description that it only videos for 13 minutes at a time.)

 

I am very frustrated at this point (to put it mildly) and my experience with video cameras is using digital video cassettes, so this digital file SD card stuff is completely new to me.

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