Canon Community Canon Community
 


Reply
Moderator
Posts: 1,029
Registered: ‎10-25-2012

Re: Compatibility of Camera Window DC, EOS Utility and Map Utility with Mac OS X v10.12 Sierra.

Hi Mike3!

 

Which product are you using? While that chart may not have been updated on our website, the software has been updated, and as far as we're aware, most things should be working fine.

New Contributor
Posts: 4
Registered: ‎04-04-2017

Re: Compatibility of Camera Window DC, EOS Utility and Map Utility with Mac OS X v10.12 Sierra.

I'm using a Powershot G7X II.  The Camera Window app currently on the support page shows the same filename, size and version as it did last April 2017. I downloaded it anyway and tried again and it still does not work. There are 2 apps installed in the CameraWindow app folder; there is CameraWindow.app (dated Sep 27, 2016) and in the CameraWindow/CWUItility folder is CameraWindow DC 8.app (dated Feb 6, 2017).

 

The G7X successfully connects to my Wi-Fi, and 'sees' my Macbook which I select. The I start CameraWindow and get the error message 'No Camera Found'. I tried both versions of CameraWindow and each gives the same error. 

 

 

New Contributor
Posts: 1
Registered: ‎09-29-2017

Re: Compatibility of Camera Window DC, EOS Utility and Map Utility with Mac OS X v10.12 Sierra.

I got my wife a G8X II for her birthday a few weeks ago. We use Macs in our household and sadly found out Canon Camera Window does not support Wifi with the latest OSX version. We get the same error message you get also. Having to remove the SD card is a poor fix. At the very least a cable should be included and Wifi should be removed from the feature list on Canon cameras. Fortunately the usb cable is a common one used by other devices and we had a cable that worked with the G8X.

 

 

powered by Lithium

LIKE US on Facebook FOLLOW US on Twitter WATCH US on YouTube CONNECT WITH US on Linkedin WATCH US on Vimeo FOLLOW US on Instagram SHOP CANON at the Canon Online Store
© Canon U.S.A., Inc.   |    Terms of Use   |    Privacy Statement